All questions
What should I do first when I find water damage?
Stay safe first: keep away from water near outlets and turn off the breaker for the wet area from a dry spot. Then shut off the water, photograph the damage, move valuables to a dry room and call for extraction and drying.
How much does water damage restoration cost?
The 2026 national average is $3,874, and most homeowners pay between $1,385 and $6,381 (Angi). Clean water runs about $3.50 per square foot, gray water $5.25 and black water $7.50. You get a written estimate before any work starts.
How long does it take to dry a house after water damage?
Most jobs take three to five days of drying, and longer for hardwood, cabinets or a concrete slab. Moisture meter readings, not the calendar, decide when it is dry.
Does homeowners insurance cover water damage in Texas?
Most Texas policies cover sudden, accidental water damage such as a burst pipe or a failed water heater. Outside flooding, slow leaks and wear are usually excluded. Photograph everything and report the claim the same day.
Can wet hardwood floors be saved?
Often, yes, when water is extracted and drying starts within a day or two. Cupping usually relaxes as the wood dries. Boards that buckled or delaminated may need replacing.
Do you serve all of Garland?
Yes. We cover every Garland ZIP code (75040, 75041, 75042, 75043, 75044) and the nearby cities of Rowlett, Sachse, Richardson, Mesquite, Wylie, Murphy.
How fast should standing water be removed?
As soon as the source is stopped. Water keeps wicking into drywall, cabinets and subfloor every hour it sits, and the EPA advises drying wet materials within 24 to 48 hours to prevent mold.
Where is the main water shut-off?
Most homes have a valve where the line enters the house, often near the water heater, in the garage or on an outside wall. There is also a shut-off at the meter box by the street.
Can wet hardwood floors be saved?
Often, yes. Solid hardwood that is extracted and dried within a day or two has a good chance. Engineered wood and laminate are less forgiving, and boards that have delaminated or buckled may need replacing.
Why did my hardwood floor buckle?
Too much moisture. Common causes are a slow appliance leak, a plumbing leak in the slab, high humidity in a closed house, or water left on the floor after a spill.
Can water-damaged kitchen cabinets be saved?
Solid wood boxes often dry fine. Particleboard bottoms that have swelled stay swollen and are usually replaced, sometimes without replacing the whole cabinet.
How do I check for a slab leak?
Turn off every faucet, appliance and the irrigation, then watch the water meter. If the meter keeps moving, water is going somewhere. A plumber can confirm with leak detection equipment.
What do I do when my water heater leaks?
Turn off the cold water valve on top of the tank and shut off the gas or the breaker. Then remove standing water and call a plumber for the heater and a restoration company for the damage.
Is a water stain on the ceiling an emergency?
An old, dry stain is not. A stain that is growing, damp to the touch or sagging means an active leak, and the drywall can fail. Treat that one as urgent.
Can wet carpet be saved?
Often, if the water was clean and drying starts within a day or two. Soaked pad is usually replaced because it holds water and odor. Carpet touched by sewage or floodwater is removed.
Does homeowners insurance pay for water damage restoration?
Often, when the damage is sudden and accidental, like a burst pipe or a failed supply line. Flooding from outside and slow leaks are usually excluded. Your deductible applies.
Should I call my insurance or a restoration company first?
Stop the water and get drying started first, because policies expect you to prevent further damage. Then report the claim the same day.
How long can water sit before mold grows?
The EPA advises drying wet materials within 24 to 48 hours to prevent mold growth. After that, the risk climbs quickly, especially in a warm house.
Water in the house right now?
Call and tell us what leaked and which rooms are wet. Prefer to write? Send the form and we call you back.
(945) 222-5303- Serving Garland, Rowlett, Sachse, Richardson, Mesquite, Wylie, Murphy
- Free written estimate before any work starts
